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We are Simon Colligan Estate Agents Ltd and our address is 34 Salisbury Street, Amesbury, Salisbury, Wiltshire, SP4 7HD (referred to as “we” or “us” or “our”).
We are the providers of our website www.simoncolligan.co.uk (referred to as the “Site”). A reference to “you” or “your” refers to the user of the Site.
We are registered as a Data Controller with the Information Commissioner’s Office with registration number Z8158165.
We are committed to protecting your privacy. This privacy policy (referred to as the “Policy”) explains how and for what purposes we use the information we collect and obtain about you. Please read this Policy carefully. By using our site and any services we offer via the site, you are agreeing and consenting to the processing of your data. We sometimes use your data to provide additional marketing or communication services but you can always opt out of this by telling us in writing.
This Policy only relates to the personal information that we collect about you from our site or from third parties. It does not relate to property information.
If you would like to opt out of marketing and communications from us and our nominated third parties, have any questions about this Policy or our use of your personal information, or if you wish to unsubscribe from marketing and communication messages from us or would like to submit a subject access request, please contact us via email sales@simoncolligan.co.uk or send a letter by post to our address.
We will collect the information that you give to us when using our Site. If you choose to access a particular search feature or to fill in a form on the Site, you may be asked to provide information about yourself, such as your name and contact details. We may also collect other information about you at the same time, such as details of the sort of property you are interested in, the cost and location of the property etc. We will also collect information that you provide to us by corresponding with us by phone, e-mail or otherwise.
We may also collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also collect information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our Site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page. We may combine technical information with other information that we have about you to help us with our processing of your information.
We retain access to all personal information that we have collected from you or about you.
We may also have links to other websites from our Site. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from our Site. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information. If our business is sold or merged, or if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. We will make sure that any such transfer is done in a secure way.
If we offer or supply a service to you that is provided on our behalf by a third party we may have to pass your information to them in order to deliver the service. By using the Site, you consent to us providing your information to the third parties authorised by us to provide such services. We may also use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them and we will not allow the third party to use your information for marketing purposes without your consent. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice. We will retain your information for as long as is reasonable and necessary and no longer than permitted by law.
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or contractors. Territories outside of the EEA may not have equivalent legal protections to those that apply within the EEA but we are under a duty to make sure that our suppliers and contractors located outside of the EEA continue to take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. By submitting your personal data to us, you agree to this transfer, storing or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
You have the right to ask us not to process your personal data at any time.
The Data Protection Act 1998 (DPA) gives you the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request may be subject to a fee to meet our costs in providing you with details of the information we hold about you.
Our Site, like many others, uses small files called cookies to help us customise your experience. Cookies are stored on the user’s computer. Please do not use our Site unless you agree to the use of cookies. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately. It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser.
Any changes we may make to this Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Policy.
